Return and refund policy
Dear customers, Please take a moment to review our return and refund policies below before making a purchase.
1. Product inspection at pickup: Once you receive your item, you must inspect it thoroughly while you are still at the pickup location. If you notice any damages, you must inform us immediately, and we will issue a full refund or exchange on the spot.
2. Post-Pickup Damages: If you leave the pickup location and discover damages after taking the item home, we will not be able to process a return or refund. It is essential that you check your item before leaving to ensure it is in the condition you want.
3. Color discrepancies: We understand that slight color differences may occur due to variations in lighting or screen settings. We do not accept returns for items with minor color differences. However, if the product has visible damage or does not match the size or description, we will gladly offer a return, exchange, or refund.
4. Incorrect Size or Wrong Item: If you receive an item that is the wrong size or not the product you ordered, we will accept returns or exchanges.
5. Non-Returnable Items: Personal care products are not returnable.
Dear customers, Please take a moment to review our return and refund policies below before making a purchase.
1. Product inspection at pickup: Once you receive your item, you must inspect it thoroughly while you are still at the pickup location. If you notice any damages, you must inform us immediately, and we will issue a full refund or exchange on the spot.
2. Post-Pickup Damages: If you leave the pickup location and discover damages after taking the item home, we will not be able to process a return or refund. It is essential that you check your item before leaving to ensure it is in the condition you want.
3. Color discrepancies: We understand that slight color differences may occur due to variations in lighting or screen settings. We do not accept returns for items with minor color differences. However, if the product has visible damage or does not match the size or description, we will gladly offer a return, exchange, or refund.
4. Incorrect Size or Wrong Item: If you receive an item that is the wrong size or not the product you ordered, we will accept returns or exchanges.
5. Non-Returnable Items: Personal care products are not returnable.