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📲 Adam Mosseri acknowledges ‘mistakes’ in Threads’ broken moderation
#News #Insta

🔹 Head of Instagram Adam Mosseri is acknowledging recent mistakes in Meta's moderation processes on Threads and Instagram. For example, Meta unexpectedly deleted my account this week because it thought I was underage, the company locked my colleague's account because she joked about dying in a heatwave, and others have seen their posts disappear with no clear reason why. "Threads Moderation Failures" has been trending this week - putting more pressure on Meta's moderation processes.

🔹 Now Mosseri admits that Meta is having problems with those processes and has publicly posted that acknowledgment on Threads. He explains there's a "tool" that broke, which apparently did not show human reviewers "sufficient context" before they made posts and accounts disappear. You might think Meta is using Al to make decisions on what to delete and who to ban, but Mosseri's suggesting that's still done by humans and that the algorithm is just flagging posts for possible enforcement actions.

🔹 Meta is already fixing some of the mistakes it found, according to Mosseri, helping reviewers make better calls in the future. "We need to do better," Mosseri wrote. Things already seem better for me, personally: Meta quietly reinstated my account yesterday. But Meta didn't answer the questions about why users' posts and accounts were being deleted. The whole appeal process was grueling and mentally exhausting.

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📲 Instagram Accounts Started to Be Closed Suddenly
#News #Insta

➡️ A problem in the Instagram algorithm causes accounts to be closed out of the blue. Even Instagram boss Adam Mosseri is impressed.Instagram, one of the world’s most popular online photo and video sharings, with a striking problem facing. According to the information shared, some users’ Instagram and Threads accounts were closed for no apparent reason. Moreover, Instagram boss Even Adam Mosseri was affected by this situation.

➡️ The problem caused by the Instagram algorithm is that users for various reasons It seems to lead to their accounts being closed. Because some users say that Instagram started to see them as children, that they could not accept their identity verification, and that their accounts were closed as a result, which is also the case with Adam Mosseri. suffering from this condition. Some users have been banned from their accounts due to the links they shared.

➡️ Instagram is trying to find a solution. According to the statement made by Adam Mosseri himself, Instagram developers fixed the problem. detected they are in situations. Work has begun to solve the problem. However, this annoying process about when it will end No information was shared.

➡️ If your Instagram account has been closed for no reason, you have to wait. Once the company resolves the issue, your account will be reactivated.

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📲 Instagram Does Not Hold Artificial Intelligence Responsible for the Problems Encountered
#News #Insta

🔹 Authorities claim that the cause of a series of problems that emerged on Instagram the other day is not artificial intelligence’s fault.
In his new statement, Instagram President Adam Mosseri said that users may lose access to their accounts, lose their posts and Other moderation problems are caused by human errors, not artificial intelligence he stated.

🔹 The company did not blame the AI systems, as many expected, but instead claimed it was the fault of those who control the content, namely human moderators.

🔹 Mosseri stated that the company has taken steps to fix these errors and has made improvements to its systems so that moderators can make better searches and reduce errors. Mosseri also responded to a user comment by saying that some of the issues were due to the tools the company provided to its moderation team.

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📲 Instagram and TikTok Remain the Most Popular Social Apps Among Teens
#News #Insta

🔹 Instagram remains the most used social app among teens, though TikTok is more popular as an entertainment source. That's according to the latest research conducted by Piper Sandler, which looks at teen trends of note, and how they're shifting over time. Based on an annual survey of more than 13,000 U.S. teens, Piper Sandler found that Netflix ranks slightly higher than YouTube in daily video consumption, while TikTok beat out IG as the most liked social app.

🔹 Yet, in terms of usage, Instagram is still number one, gaining some 7 percentage points since the last survey. TikTok came in second (+5%) followed by Snapchat (-3%). Which is no surprise. Younger audiences have always gravitated towards these apps, though as you can see, Snapchat has lost some ground in the latest Piper Sandler survey. In terms of other social platforms, Pinterest is generating more interest than in the past (+6%), while Facebook has also seen a slight resurgence (+2%).

🔹 The platform formerly known as Twitter, meanwhile, declined in usage by the same amount among teens (-2%). The fact that Instagram remains popular could relate to user social graphs, and established networks in the app, while Meta's shift towards Al-recommended content, which not everyone is a fan of, has also increased time spent in the app. Indeed, just last week, Meta reported that there are now 40 million young adults using Facebook across the US and Canada every day, the highest level in more than three years.

🔹 In terms of strategic planning, these insights probably don't change your targeting, as these were likely the platforms you were looking at already if you were trying to reach younger users. But maybe Pinterest is worth a look, while Facebook's improving AI ads could also provide a stronger pathway to younger audiences than you may expect. But still, it’s IG and TikTok that lead the way, while Snap maintains its relevance and influence over this cohort.

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📲 Instagram’s new profile cards make it more fun to share your account
#News #Insta

🔹 Instagram will now let you share your account using a digital profile card. The two-sided “card” displays a QR code with your Instagram handle, along with other information visible on your profile, including your picture and bio.

🔹 You can add some extra flavor to your profile card by adding your own links and a song of your choice. As shown in the image below, you can also change the background image of your profile card (which sort of makes it look like a digital business card for your Instagram account).

🔹 Aside from offering an easier way to share your account, the new profile card seems like a handy way to give someone an all-in-one look at your interests. Creators can also use profile cards to provide businesses or other collaborators with relevant links to their contact information.

🔹 You can view your profile card by heading to your Instagram profile and selecting “Share Profile.” From there, select the pencil icon in the top-right corner of the screen to edit the elements of your profile card. You can then use the options at the bottom of the screen to share your profile with friends or download it to post on other platforms. There’s also an “Add to Story” option that will create a rotating two-sided card you can customize.

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📲 Instagram’s ‘social library’ could keep track of that funny video someone sent you
#News #Insta

⚪️ Instagram appears to be working on a new “Social Library” section in the app where you can easily access things shared in chat threads, your collections, and posts you’ve liked, according to an image shared by developer and leaker Alessandro Paluzzi.

⚪️ Judging from the looks of the screenshot from Paluzzi, the section will contain posts, Reels, and other media you’ve shared or received in chat threads as well as content you’ve liked or saved. A magnifying glass in the corner of the screenshot suggests this content will be searchable, too, which could make it a lot easier to quickly find a Reel or post you’re looking for.

⚪️ It’s not clear when Meta might launch this feature to the public. The company didn’t immediately reply to a request for comment. Paluzzi also recently spotted that Instagram might let you share your Instagram comments as posts on Threads.

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📲 Instagram adds new guardrails to protect teens against sextortion
#News #Insta

🔹 Instagram is launching several new features designed to protect teens from sextortion scams, which occur when scammers threaten to share intimate images of victims unless they receive a payment or more photos. One guardrail that’s rolling out soon will prevent people from screenshotting or screen recording disappearing images or videos sent in a private message. If the sender enables replays of the image or video, Instagram will block people from opening them on the web.

🔹 This won’t stop scammers from capturing the image or video by recording it with another device, however. Starting today, Instagram will begin using certain indicators, like how new an account is, to detect scammy behavior as well. The platform will then prevent these accounts from sending follow requests to teens by blocking their request or moving it to the teen’s spam folder. It’s also testing a safety notice in Instagram and Messenger that will alert teens if the person they’re talking to is located in a different country, as sextortion scammers often lie about their location.

🔹 In addition, Instagram will now start blocking suspicious accounts from viewing the following or followers lists of their victims, which sextortion scammers can use for blackmail. Instagram will similarly prevent suspect accounts from seeing the lists of accounts that have liked a target’s posts, the photos they’re tagged in, and other users tagged in their photos. To protect kids from viewing obscene photos, Instagram is launching a feature that will automatically detect and blur nude images for users under 18. Instagram started testing this filter in April, and it will be enabled for teens globally by default. Other safety measures coming to the platform include an option to chat with the Crisis Text Line in the US if users report sextortion or child safety issues.

🔹 It will also show an educational video to teens in the US, UK, Canada, and Australia to spread awareness about sextortion scams, which are on the rise. The FBl reported at least a 20 percent increase in sextortion scams from October 2022 to March 2023. As part of its efforts to crack down on the practice, Meta removed
800 Facebook groups and 820 accounts associated with the Yahoo Boys - a Nigerian cybercriminal group that carries out these schemes. It also took down 63,000 Nigeria-based Instagram accounts in July.

🔹 Other platforms, like Snapchat, have taken steps to combat the scam by warning teens if they receive a message from an account that other users have blocked or reported. This suite of features comes as part of Meta's broader efforts to make its platforms safer for kids. Last month, Instagram announced that it would start putting all teens into more private accounts with certain safety settings enabled by default, like restricted DMs and Sleep Mode to silence notifications at nighttime.

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📲 Meta Announces a New Round of Job Cuts
#News #Insta

▶️ Despite the company's strong financial performance, Meta's undertaking another round of job cuts, impacting various roles and teams within the group. The changes appear to be spread across various teams, rather than targeting one specific aspect, with Meta trimming down its labor outlay across the board. Around 100 roles, in total, are being made redundant. Among those impacted is reverse engineering legend Jane Manchun Wong, who's been a key source of info for SMT over the years.

▶️ Wong has only worked at Meta for a relatively short time, primarily focused on Threads. Meta has provided a brief statement on the latest staff cuts, explaining that: "Today, a few teams at Meta are making changes to ensure resources are aligned with their long-term strategic goals and location strategy. This includes moving some teams to different locations, and moving some employees to different roles. In situations like this when a role is eliminated, we work hard to find other opportunities for impacted employees." So, ideally, the impacted staff will be reallocated, but the latest cuts show that Meta is focused on
maximizing efficiency, and reducing cumulative bloat that has been an issue in the past.

▶️ Last year, Meta culled around 20,000 roles, as part of its "Year of Efficiency" push, with the justification being that Meta has become too bloated, particularly in the wake of the COVID downturn, and therefore needed to refocus and realign itself with modern market requirements. The change also came after Elon Musk's massive staff cuts at Twitter (now X), which many had speculated would lead to broader staff reductions in the tech sector. Yet, at the same time, Meta's financial performance has remained strong throughout. Meta generated $134 billion in revenue in 2023, a 16% increase year-over-year, and it's on track to see similar increases again in 2024.

▶️ So in terms of business strength, Meta remains steady, though constant re-assessment and rationalization of costs is also a part of this. The latest cuts don't seem indicative of broader concerns with the company, and again, are not focused on any specific area. But they do show that Meta is becoming more focused on its bottom line performance, and ensuring that its costs don't get out of hand.

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📲 Why are Instagram searches for ‘Adam Driver Megalopolis’ blocked for CSAM?
#News #Insta

🔹 When people search for "Adam driver Megalopolis" on Instagram or Facebook right now, instead of seeing posts about Francis Ford Coppola's latest film, they're shown a warning, titled, "Child sexual abuse is illegal." That bizarre fact was pointed out in a post on X yesterday, and as of today, I'm still seeing it when I search for the phrase.

🔹 But why? Well, it doesn't seem to have anything to do with recent Threads moderation failures. Nor are there bombshell revelations about Megalopolis or its main star that I'm aware of.

🔹 Instead, Facebook and Instagram seem to be blocking searches containing "mega" and "drive" — I saw it when I searched with those two words together, but not when I searched for "Megalopolis," "Adam Driver," or either term mixed with any others. The issue isn't new, either, as this nine-month-old Reddit post about searching for "Sega mega drive" on Facebook illustrates. (That search seems to work as expected, now.)

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📲 Celebrity jet-tracking accounts have vanished from Threads and Instagram
#News #Insta

🔹 Meta has suspended several Threads and Instagram accounts that track the private jets of celebrities such as Mark Zuckerberg, Elon Musk, Jeff Bezos, Kim Kardashian, and former US president Donald Trump. Jack Sweeney, who gained notoriety for his ElonJet account on X and maintained many of the suspended accounts, said on Threads that the development is "reminiscent of all my accounts getting suspended on Twitter."

🔹 The shuttered accounts, which used publicly available data to show the flight paths of private jets, initially displayed a message on Monday that read, "The link you followed may be broken, or the page may have been removed." Meta provided no direct warning or explanation for the suspensions, according to Sweeney, who says the accounts appear "blacked out with no options to interact or receive information."

🔹 In a statement to TechCrunch, however, an unnamed Meta spokesperson said "Given the risk of physical harm to individuals, and in keeping with the independent Oversight Board's recommendation, we've disabled these accounts for violating our privacy policy." An account tracking Taylor Swift's private jet was also deactivated earlier after the singer threatened to take legal action against Sweeney in February unless he ceased "stalking and harassing behavior."

🔹 Sweeney said that at least 38 of his accounts have been suspended across platforms like X and Threads, noting that "today feels like December 15th 2022" - the date on which the original ElonJet Twitter account was permanently suspended.

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📲 How to switch your Instagram account from public to private
#News #Insta

🔹 Anyone who has followed a social network knows that sometimes the most innocuous post can attract unpleasant responses, especially on apps like Instagram, where your content — whether video, image, or text — can be out there for anyone to see. There are any number of reasons you might want to set your account to private, even if only temporarily. It would make it so that only people you approve can follow you and see the stuff you post on your grid or in your Stories.
This isn’t a perfect solution. For example, although only your followers can see your posts while your account is private, some aspects of your account, such as your profile, will remain public.

Anyway, let’s begin.

🔹 To toggle your Instagram Private Account on:

🔺 Using the iOS or Android mobile app, tap on your profile icon in the lower-right corner and select the three-line hamburger icon in the top right. Using the web app, look for the hamburger icon at the bottom left.

🔺 On Android, scroll down and select Account privacy. On iOS, select Settings > Account privacy. On the web app, you’ll find Account privacy in the Settingscolumn on the left.

🔺 Toggle Private Account on.

🔹 If you want to pare down your followers, you can do that as well.

🔺 Go to your profile by selecting your personal icon.

🔺 Select the word “followers” to the right of your profile picture.

🔺 Tap or click the Remove button next to any followers you want to drop. You’ll be asked to confirm the removal and told that those followers will not be informed of their removal.

🔹 In your settings, you can also click the link to the Accounts Center if you want to deal with issues with other Meta apps as well, such as Facebook and Threads, or add other security features such as two-factor authentication.

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📲 Instagram Announces Halloween-Themed Activations
#News #Insta

🔹 Instagram has announced some spooky features for Halloween, including keyword-triggered animations in DMs, Stories templates, a Halloween font, and more. First off, Instagram’s added some “secret” Halloween-themed keywords in DMs and Notes which will activate effects and animations.
As you can see in the first image here, using specific keywords in your DMs will trigger animations like bats flying across the screen.

🔹 A few of the “secret” keywords (don’t tell anyone) are “Halloween”, “Happy Hallowen”, and “Trick-or-treat”, while Halloween-themed emojis will also prompt these animations. The second image here shows the new Halloween chat theme for DMs and broadcast channels, another way to spookify your chats. Though you can also use Meta’s AI tools to generate any background of your choosing.

🔹 Instagram’s also adding 5 custom “Add Yours” templates to prompt Stories interaction for the event. With these, you’ll be able to prompt your Stories viewers to share Halloween-themed images, or answer themed questions, among other options. The new templates will be available in the “Happy Halloween” section of the new “Add Yours Templates” Discovery Surface in Stories. Instagram’s also adding a new “Halloween” font, as well as a text effect:

🔹 While Meta also notes that users can generate Halloween-themed images and content via Meta AI. If you want. Personally, I still struggle to understand why regular users would want to post AI-generated images to their social media profiles, as they’re not reflective of a personal experience or creation. But Meta’s very keen for people to use its latest AI tools. So there’s that. These are some fun activations, that will no doubt help users get into the Halloween spirit, while brands can also make use of these fonts and features to dress up their Halloween posts and communications.
The new Halloween features will be available from today.

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📲 Meta signs its first big AI deal for news
#News #Insta

🔹 Meta's Al chatbot will soon begin citing Reuters reporting while answering news-related queries. The two companies have struck what Axios describes as a "multi-year deal" that will allow Meta to use Reuters content for its chatbot responses. The deal is the first of its kind for Meta, in an era of news outlets agreeing to provide their content to Al companies. "We're always iterating and working to improve our products, and through Meta's partnership with Reuters, Meta Al can respond to news-related questions with summaries and links to Reuters content," Meta spokesperson Jamie Radice said in an email.

🔹 "While most people use Meta Al for creative tasks, deep dives on new topics or how-to assistance, this partnership will help ensure a more useful experience for those seeking information on current events." "We can confirm that Reuters has partnered with tech providers to license our trusted, fact-based news content to power their Al platforms. The terms of these deals remain confidential," spokesperson Heather Carpenter told The Verge in an email. Axios reports that Reuters will be compensated for its content appearing in Meta's Al chatbot, which is accessible through Facebook, Instagram, WhatsApp, and Messenger, and links to Reuters stories will begin appearing for US users on Friday. Many of Meta's splashiest Al features have so far been character focused - celebrity chatbots the company recently scrapped, for example — instead of centered around current events.

🔹 Radice didn't respond to questions about safety measures in place for Al responses that deal with news and current events. Over the last year or so, news organizations, including The Atlantic, The Wall Street Journal, and the Dotdash Meredith group have signed licensing deals with OpenAl. (Disclosure: Vox Media, The Verge's parent company, has a technology and content deal with OpenAl.) "Al is coming, it is coming quickly. We want to be part of whatever transition happens," The Atlantic CEO Nicholas Thompson told The Verge.

🔹 "Transition might be bad, the transition might be good, but we believe the odds of it being good for journalism and the kind of work we do with The Atlantic are higher if we participate in it. So we took that approach." On the other end of the spectrum is The New York Times, which is engaged in an expensive legal battle against OpenAl and Microsoft, in which it claims the tech companies infringed on its copyright when they built their Al models. Meta leaning into news and current events within its Al chatbot is notable, considering its adversarial stance against such content on Threads. Executives have publicly said the company is "not going to do anything to encourage" hard news and political content, and though the Al chatbot is not integrated with the X competitor, it feels a bit like Meta wants it both ways - users can get their news from Meta platforms, but the company wants control over how they do so.

🔹 Though Meta now appears to be willing to pay for news content, it's also simultaneously fighting laws that would require compensating news publishers for their content on social media. If you live in Canada, for example, you can't access news on Facebook and Instagram because rather than pony up according to a new law, Meta opted to block all publisher accounts and links on the platforms. Google threatened similar action in California, where another "link tax" law was advancing — the bill ultimately died, and news outlets and Google reached a $250 million partnership agreement. Perhaps
unsurprisingly, part of that money is going to an Al program.

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📲 Instagram saves the best video quality for the most popular content
#News #Insta

⚙️ Ever wondered why some of your Instagram videos tend to look blurry, while others are crisp and sharp? It's because, on Instagram, the quality of your video apparently depends on how many views it's getting. That's according to a video AMA from Instagram head Adam Mosseri, in which he explained why some videos are lower-quality than others.
Here's part of Mosseri's explanation, from the video, which was reposted by a Threads user today: In general, we want to show the highest-quality video we can ... But if something isn't watched for a long time — because the vast majority of views are in the beginning — we will move to a lower quality video. And then if it's watched again a lot then we'll re-render the higher quality video. He continues, adding that the platform does this in order to "show people the highest-quality content we can."

⚙️ Instagram devotes more resources to videos from "creators who drive more views," Mosseri wrote later in response to the Threads post containing the clip. The shift in quality "isn't huge," Mosseri said in response to another Threads user, who'd asked if that approach disadvantaged smaller creators. That's "the right concern," he told them, but said people interact with videos based on its content, not its quality.

⚙️ That's consistent with how Meta has described its approach before. In 2021, the company projected it wouldn't be able to keep up with the increasing number of videos uploaded to the platform. (Meta estimated last year that it served 4 billion video streams per day on Facebook.) Meta wrote in a blog that in order to conserve computing resources for the relatively few, most watched videos, it gives fresh uploads the fastest, most basic encoding.

⚙️ After a video "gets sufficiently high watch time"" it receives a more robust encoding pass. Once it gets popular enough, Meta applies its most advanced (read: slowest, most computationally costly) processing to the video. The result, of course, is that the most popular creators tend to have the best-looking videos.

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📲 Instagram Downgrades Video Quality for Less Viewed Clips
#News #Insta

🔹In his weekly Q and A on IG Stories last week, Instagram boss Adam Mosseri noted that the quality of video for Stories and Reels posts can be reduced or increased at different times based on the engagement that each video receives. In response to a question about some older Stories looking blurry, Mosseri explained that: "In general, we want to show the highest quality video we can when someone is watching a Story or Reel. But if something isn't watched for a long time, because the vast majority of views are in the beginning [after initial posting], we will move to a lower quality video, and then if it's watched again a lot, then we'll re-render the higher quality video."

🔹Mosseri also notes that if someone is accessing a video on a slow internet connection, the app will serve them a lower-quality video, so that it loads more quickly. Which makes sense, in terms of maximizing resources to deliver the best user experience to the majority of users (i.e. if something is being viewed by more people, it should be presented in the best quality). But still, that also means that less viewed content loses out, as the reduction in playback quality will likely inhibit engagement, and compound that initial lack of views even further over time. Which seems like an unintended side effect of the process, and something that could impact your content.

🔹After his explanation sparked further discussion (via social media commentator Lindsey Gamble), Mosseri further noted that: "It works at an aggregate level, not an individual viewer level. We bias to higher quality (more CPU intensive encoding and more expensive storage for bigger files) for creators who drive more views. It's not a binary threshold, but rather a sliding scale." Which again means that the system inherently benefits bigger creators, which is something that Mosseri has previously claimed that he's working to correct. Back in April, when explaining a change to Instagram's ranking algorithms which was designed to benefit smaller creators, Mosseri noted that: "Smaller creators historically haven't gotten their fair share of reach on Instagram, and we want to change that.

🔹 So we're making some changes to how we rank recommendations to give smaller creators a better chance of breaking through." Giving more popular creators better video quality seems to run counter to that aim, but then again, Instagram has to also consider the overall user experience. So is this the only way? In yet another response to his video quality explainer, Mosseri also said that: "In practice it doesn't seem to matter much, as the quality shift isn't huge, and whether or not people interact with videos is way more based on the content of the video than the quality.

🔹 Quality seems to be much more important to the original creator, who is more likely to delete the video if it looks poor, than to their viewers."
Yeah, I don't know, I don't think that I'd be as willing to share a video that's a bit blurry, as opposed to a higher-quality clip. But the only person with the data here is Mosseri, and he knows the impact that this has on engagement, for both bigger and smaller creators. So we have to take his word, that the impacts are minimal, though it may also be worth noting for your metrics, that older, less popular video clips could be displayed in lower quality. Which could impact engagement.

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