Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. A Hong Kong protester with a petrol bomb. File photo: Dylan Hollingsworth/HKFP. Public channels are public to the internet, regardless of whether or not they are subscribed. A public channel is displayed in search results and has a short address (link). Telegram Android app: Open the chats list, click the menu icon and select “New Channel.” How to create a business channel on Telegram? (Tutorial)
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