Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. A Hong Kong protester with a petrol bomb. File photo: Dylan Hollingsworth/HKFP. Telegram desktop app: In the upper left corner, click the Menu icon (the one with three lines). Select “New Channel” from the drop-down menu. Choose quality over quantity. Remember that one high-quality post is better than five short publications of questionable value.
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