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Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. A Hong Kong protester with a petrol bomb. File photo: Dylan Hollingsworth/HKFP. In the next window, choose the type of your channel. If you want your channel to be public, you need to develop a link for it. In the screenshot below, it’s ”/catmarketing.” If your selected link is unavailable, you’ll need to suggest another option. To edit your name or bio, click the Menu icon and select “Manage Channel.”
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