4How to customize a Telegram channel? A vandalised bank during the 2019 protest. File photo: May James/HKFP. Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. End-to-end encryption is an important feature in messaging, as it's the first step in protecting users from surveillance. Invite up to 200 users from your contacts to join your channel
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