Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. Telegram Android app: Open the chats list, click the menu icon and select “New Channel.” A vandalised bank during the 2019 protest. File photo: May James/HKFP. End-to-end encryption is an important feature in messaging, as it's the first step in protecting users from surveillance. How to build a private or public channel on Telegram?
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