PINCONGESSENCE Telegram 2525
最近一个月很少读到让我想要存档和分享的文章,不过今天这篇有点不一样。文章的作者自称是Costco的前员工,曾在退货部门工作八年。

看标题可能会猜这是一篇关于为什么退货总要排队很久的文章,但本质上是在写作者为什么会选择从Costco辞职。

如果你有相似的工作经验,大概对文中提到的很多场景并不陌生。但对大多数读者来说,柜台那一侧的感受和体验却是难以想象的。这也是为什么我觉得这篇文章值得分享。

退货的规则被少数人滥用,不仅耽误普通消费者的时间,也给拿低薪酬的相关从业人员造成了严重的精神负担。但规则滥用的频发却不止是少数人的素质问题,商家逐利的原则才是背后那只看不见的手。

Want to know why the refunds line moves so slow?原文



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最近一个月很少读到让我想要存档和分享的文章,不过今天这篇有点不一样。文章的作者自称是Costco的前员工,曾在退货部门工作八年。

看标题可能会猜这是一篇关于为什么退货总要排队很久的文章,但本质上是在写作者为什么会选择从Costco辞职。

如果你有相似的工作经验,大概对文中提到的很多场景并不陌生。但对大多数读者来说,柜台那一侧的感受和体验却是难以想象的。这也是为什么我觉得这篇文章值得分享。

退货的规则被少数人滥用,不仅耽误普通消费者的时间,也给拿低薪酬的相关从业人员造成了严重的精神负担。但规则滥用的频发却不止是少数人的素质问题,商家逐利的原则才是背后那只看不见的手。

Want to know why the refunds line moves so slow?原文

BY 蛋挞报


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