Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. A Telegram channel is used for various purposes, from sharing helpful content to implementing a business strategy. In addition, you can use your channel to build and improve your company image, boost your sales, make profits, enhance customer loyalty, and more. In the next window, choose the type of your channel. If you want your channel to be public, you need to develop a link for it. In the screenshot below, it’s ”/catmarketing.” If your selected link is unavailable, you’ll need to suggest another option. Your posting frequency depends on the topic of your channel. If you have a news channel, it’s OK to publish new content every day (or even every hour). For other industries, stick with 2-3 large posts a week. A vandalised bank during the 2019 protest. File photo: May James/HKFP.
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