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Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. In the next window, choose the type of your channel. If you want your channel to be public, you need to develop a link for it. In the screenshot below, it’s ”/catmarketing.” If your selected link is unavailable, you’ll need to suggest another option. A new window will come up. Enter your channel name and bio. (See the character limits above.) Click “Create.” A few years ago, you had to use a special bot to run a poll on Telegram. Now you can easily do that yourself in two clicks. Hit the Menu icon and select “Create Poll.” Write your question and add up to 10 options. Running polls is a powerful strategy for getting feedback from your audience. If you’re considering the possibility of modifying your channel in any way, be sure to ask your subscribers’ opinions first. Users are more open to new information on workdays rather than weekends.
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