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There were several reasons:
They lacked guidance or support on how to use technology. “You know absolutely nothing, and yet “you’re not told anything,” one physician said.
The technology was not formally integrated into their workflows. “It’s all a bit niche right now,” one doctor named Paul said. Another complained that the technology was incompatible with his role.
They felt that they needed to behave “professionally” in the presence of patients and worried about how patients, colleagues, and senior management would perceive their use of the technology. One physician explained that “I think looking at your phone might be perceived by onlookers or patients as something social rather than actually work-related and assume [that I am] not doing work.”
They feared that if they heavily depended on technology to make diagnoses and come up with treatment plans, their own expertise would deteriorate. One physician explained: “I think what you learn as a doctor in training you need to nurture … because if you don’t … you’re going to lose the skill of how to talk to patients [and] how to come up with a treatment plan. And if you become too dependent on things like [technology], you’re potentially de-skilling yourself in other more important ways.”
hbr.org/2024/03/why-physicians-resist-using-algorithm-based-apps
BY Ganjinameh | گنجینامه
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