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Bench, a VC-backed accounting startup, abruptly shut down, leaving thousands of customers locked out of their accounts. The company will be acquired by Employer .com, which focuses on HR tech, for an undisclosed amount. Employer .com plans to revive Bench's platform and assist customers in accessing their data. Customers can choose to either port their data or continue their service under the new ownership.
The shutdown caused significant disruption, especially with tax season approaching. Bench had previously claimed over 35,000 clients, but the actual number was around 12,000. Following the acquisition, Employer .com aims to maintain service quality and potentially enhance offerings using its resources. Bench employed over 600 people, some of whom are being called back to ensure a smooth transition.
