tgoop.com/startupsi/1878
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Customers of the accounting startup Bench, which shut down on December 27, 2024, and was subsequently acquired by Employer .com, are facing challenges in accessing their financial data. To retrieve their data, customers are required to consent to terms that allow Employer .com to access it. Many customers are unhappy with this process, feeling coerced into agreeing to terms that may not be in their best interest.
Concerns have been raised about Employer .com’s lack of experience in accounting and tax services, and customers are frustrated by the perceived unfairness of the consent requirements and the company’s inadequate privacy policy. Some customers report difficulties in obtaining refunds for pre-paid services, further complicating the situation.
